K. Allen Consulting is excited to announce that we’re seeking an Operations Manager to join our team! This role is new to our organization and replaces the Executive Assistant role within K. Allen Consulting as our company’s work and needs have now vastly expanded. This new role of Office Manager will therefore serve as a hybrid model of operational management and intermediate administrative responsibilities. The individual hired for this role must demonstrate a knowledge of, deep value of, and commitment to the centering and advancement of diversity, equity, and inclusion. He/she/they will also serve as a critical strategic partner to the CEO on the company’s internal strategy.

About K. Allen Consulting:

Founded in 2017, K. Allen Consulting, LLC is a global education & management consulting firm that supports schools, nonprofits, and businesses through professional development, thought leadership, and philanthropy. Our headquarters/office is located in New Orleans, Louisiana. Our firm’s customized professional development services include workshops/trainings, coaching, strategic planning, and framework design. Visit our website at www.kallenconsulting.org to learn more!

Operations Manager Job Description:

The Operations Manager will organize and coordinate office administration and procedures, in order to ensure organizational effectiveness, efficiency, and safety. The Operations Manager is responsible for developing intra-office communication protocols, streamlining administrative procedures, inventory control, office staff supervision, CEO calendar management, and vendor account coordination and management.

Energetic professional who doesn’t mind wearing multiple hats. Experienced in handling a wide range of administrative and executive support-related tasks and able to work independently with little or no supervision. Well organized, flexible, and enjoy the administrative challenges of supporting an office of diverse professionals.


Serves as a strategic partner in the development of operational strategies and ensures that operational goals and objectives are met
Point person for maintenance, mailing, shipping, supplies, equipment, bills, and errands
Organize and schedule office meetings and appointments
Partner with Human Resources to develop and maintain our company’s policies and employee handbook
Oversee and execute staff onboarding and orientation processes
Create, organize, and manage company operations and standard operating procedures
Coordinate with IT department to maintain all company equipment and software
Manage relationships with vendors, service providers, and landlord, ensuring that all items are invoiced and paid on time
Manage contract and price negotiations with office vendors, service providers, and office lease
Provide general support to visitors
Responsible for creating PowerPoint slides and making presentations
Manage executives’ schedules, calendars, and appointments
Establish a historical reference for the office by outlining procedures for protection, retention, record disposal, retrieval, and staff transfers
Responsible for developing and implementing office policies by setting up procedures and standards to guide the operation of the office
Perform review and analysis of special projects and keep CEO properly informed
Determine current trends within business growth, industry-specific information (e.g. education, consulting, etc.), and provide recommendations to CEO
Remain updated on technical and professional knowledge by attending approved educational workshops, joining professional associations, building networks with fellow professionals, and reviewing industry publications
Responsible for creating, sending, and reconciling company invoices, as well as ensuring the company’s financial objectives are met by coordinating with the Accounting department
Participate actively in the planning, coordination, and execution of organizational events
Allocate available resources to enable successful task performance
Design and implement filing systems; Ensure filing systems are maintained and current
Establish and monitor procedures for record-keeping
Ensure security, integrity, and confidentiality of data
Oversee adherence to office policies and procedures


Bachelor’s Degree from an accredited university
Note: Experience may also substitute for a Bachelor’s Degree
At least 2 (two) years of operations management, administrative, or assistant experience
Knowledge of operations management responsibilities, systems, and procedures
Demonstrates knowledge of, deep value of, and commitment to the centering and advancement of diversity, equity, and inclusion.
Excellent time management skills and ability to multi-task and prioritize work
Attention to detail and problem-solving skills
Excellent written and verbal communication skills and the ability to work cooperatively with diverse groups
Exceptional project management skills and the ability to work effectively with vendors, partners, and clients.
Strong organizational and planning skills
Highly receptive to feedback
Proficient in MS Office
Knowledge of accounting, data, and administrative management practices and procedures
Knowledge of clerical practices and procedures
Computer skills and knowledge of office software packages

Office Manager key skills & proficiencies:

Analysis and Assessment
Quality Judgment
Problem Solving
Decision Making
Planning and Organization
Time Management
Attention to Detail
Developing Standards
Process Improvement
Inventory Control
Supply Management

Compensation Benefits & Incentives:

Salary is offered at $40,000 – $55,000 and will be based on experience.
Cell phone stipend provided
Office parking provided


Up to 25%
Note: Travel is not required during COVID-19.
All travel expenses are fully reimbursed


This is a full-time, exempt position. Candidates should have a willingness to work evenings and weekends on occasion.


To apply please send your cover letter and resume to admin@sabrinanarcisse.com.



To apply for this job email your details to jobs.sabrinanarcisse@gmail.com