HR & Operations Manager

Overview

Local Progress (LP) is seeking a full-time HR & Operations Manager to support our growing organization. LP is in its first year of operating as an independent 501(c)3 organization after spinning off from the Center for Popular Democracy. Staff are about to start collective bargaining for LP’s first union contract, and the HR & Operations Manager will be responsible for administering and implementing the HR components of the contract.

This position will lead our annual benefits renewal process, onboarding and offboarding,  implementing standardized hiring processes, supporting annual performance evaluations, and overall HR systems. This position will be responsible for evaluating and improving our benefits and policies, so we are searching for a candidate who will bring a people-centered, values-based approach to HR for our majority BIPOC (Black, Indigenous, People of Color), majority women team. Some of the ways LP currently operationalizes our values includes a generous benefits package and paid time off policy, prioritizing trans inclusive health care, offering gender inclusive parental leave (up to 12 weeks paid for all parents), and offering COVID leave in addition to sick leave to support with increased caretaking responsibilities during the pandemic.

The HR & Operations Manager will report to the Director of Organizational Development and will be part of the Organizational Development team, which includes a Development Manager and an Operations Manager whose role is focused on tech, database, and event support.

Location: U.S. remote

Job Responsibilities

• Manage human resources administration and benefits
• Lead and implement onboarding for new staff, including benefits enrollment, payroll paperwork, account access and equipment, and orientation meetings. Working with the Director of Organizational Development, create a standard process to orient staff to LP culture and norms.
• Manage relationships with health insurance and benefits vendors and coordinate the annual benefits renewal process.
• Evaluate benefits policies and suggest improvements, regularly reviewing and updating the employee handbook as needed.
• Lead the creation of equitable hiring guidelines and processes with the support of the Director of Organizational Development; create training materials for hiring managers for our hiring portal JazzHR.
• Lead on professional development policies and identifying external coaches and trainings for staff.
• Maintain personnel files in compliance with state and federal regulations; ensure job descriptions are accurate and up to date.
• Make information about policies and benefits as clear and accessible as possible for all staff.
• Ensure staff submit monthly timesheets and track paid time off.
• Ensure compliance with the HR requirements of the union contract, including communicating with the union about job postings, new hires, etc.
• Support performance management and evaluationAdminister LP’s performance performance management and evaluation systems, including the 4-month evaluations for new hires and the annual evaluation.
• Develop staff and supervisor trainings and orientation to ensure understanding and consistent implementation of performance management systems.
• Maintain official files, ensuring best recordkeeping and document retention practices are followed and that personal information is secure
• Maintain and ensure timely renewals for key organizational documents, such as lease(s), business licenses & certifications as well as business insurance such as workers’ compensation, general liability, unemployment insurance accounts, etc.
• Provide general administrative assistance and ensure that operations policies and procedures are well documentedCentralize and maintain documents about policies and procedures.
• Serve as a key helper to other members of the Operations Team on events, fundraising, and logistics tasks.

Required Qualifications

• Operations experience: About 6 years of experience, with at least two years of experience (paid or unpaid) with human resources or benefit systems. Demonstrated experience managing detailed administrative projects with minimal error, and an interest in creating new and streamlined systems to better suit Local Progress’ needs.
• Strong project manager: Can keep projects on track and communicate expectations and progress regularly with a remote team of co-workers.
• Strong relationship-builder: Cultivates trust, responsive to feedback, thrives in a highly collaborative environment, and is eager to support others.
• Results-oriented: Demonstrated ability to set up work plans oriented towards concrete goals, anticipate obstacles and identify ways to navigate challenges, identify and involve stakeholders appropriately, and drive projects independently.
• Mission-driven: A demonstrated commitment to social, racial, and economic justice and an interest in local policy, politics, and government.

Our ideal candidate would also have some of the qualifications below, though these are not required criteria for the position:

• Experience working in a unionized environment
• Experience with hiring in a fast-paced growing nonprofit
• Experience applying a values-based approach to HR
• Experience with recruitment and hiring platforms like JazzHR

Salary and Compensation

Salary will be determined according to a salary scale which takes into account years of experience, location, job category, and other factors, but is expected to be $65,000-$75,000.

We have a generous benefits package, including health insurance, dental insurance, vision insurance, 25 vacation days per year, 15 sick days per year, paid holidays, and contributions to individuals’ 403(b) plans. The Local Progress office is also closed the last week of August and between December 24 and January 1 annually.

How to Apply
Please submit a cover letter and resume through the JazzHR portal. Applications will be reviewed on a rolling basis and the priority deadline is May 31.

Local Progress Values 

Respect: We value people and treat each other with dignity. We strive to understand each other as full human beings, and give each other grace and room to grow.
Honesty: We communicate directly with each other, are honest about our strengths and our shortcomings, and are transparent about who has what level of information and authority and why.
Groundedness: We are authentic, and have high humility and low ego. We ground our work in the day-to-day reality and needs of our members.
Mutual accountability: We do what we say we’re going to do, follow through on our commitments to each other and to our members, and we hold each other to a high bar. We self-reflect and develop each other’s skills as leaders.
Nuance: We understand that our work is complex and hold space for multiple viewpoints, contradictions, and tensions. We can hold many things as true while making decisions that advance our mission.
Impact: We empower our team to make decisions to drive their work. We are focused on results, persistent in overcoming obstacles, and adapt to changing external conditions. We take pride in our work.
Collaboration: We come together across different levels of power to advance shared interests. We center what’s best for the organization and are team players.
Joy: We value playfulness, humor, and joy as ways to create community, connection, and goodwill that sustains us through the challenges inherent in our work.

Local Progress is an Equal Employment Opportunity employer and actively recruits people of color, women, individuals with disabilities, and members of the LGBTIQAA+ community.