Location: Detroit, Flint, Grand Rapids or Kalamazoo

Full Time

Salary: $40,000 annually during probationary period, bump up to $45,000 annually after probationary period

Benefits: Health care, Health savings account, retirement plan, generous paid time off, two-month paid sabbatical after 4 years of service, phone and travel (internet while covid) stipends.


Healthcare is a human right that all the people in Michigan deserve.  Unfortunately, our healthcare system is difficult to navigate and is at the mercy of private insurance companies and big pharma, leaving patients with the option to spend a lot of their money on healthcare treatments or medications essential to their well being or risking major health problems and even death from lack of affordable quality healthcare.

The Healthcare Coordinator will be responsible for overseeing major aspects of our Care Over Cost program to defend healthcare patients, insured and underinsured members of our communities, from abuses by the health insurance companies and big pharma. The Healthcare Coordinator will be recruiting and educating volunteer Healthcare Navigators and individuals about their rights, teaching them how to dispute denied insurance claims. This includes coordinating  Health Care Trainings and Family Education programs, and developing community-based healthcare events at churches, schools, social service agencies and public community events.

The volunteer Healthcare Navigators will act as a community resource and help people get the information they need to make informed decisions about their healthcare. The Navigator Program trains people on how to advocate for their rights as a patient. Along the way, Navigators become experts in community outreach, public education, and legal referrals when a patient may need legal representation.

The Healthcare Coordinator should be passionate about expanding Medicaid, Medicare and reforming our overpriced healthcare system!  Prior experience in community or political work is preferred as well as being multilingual in Spanish, Arabic, or French.


Organize Healthcare Rights Trainings 

  • Put together a calendar of trainings across the state on disputing claims denials
  • Recruitment of people in the community to be Healthcare Navigators and help people dispute their denied insurance claims
  • Maintaining good and healthy relationships by collaborating with institutions across the state such as labor unions, faith institutions, social service organizations, schools and educational institutions and non profits
  • Promote Michigan United Care Over Cost program to dispute denied insurance claims
  • Provide non legal advice and information regarding healthcare rights
  • Maintain a list of resources and provide referrals to other healthcare and legal services agencies when we cannot help them in house
  • Assign Volunteer Navigators tasks to help with claims denials

Coordinate Claim Denials Services

  • Organize process to help people with health claim Qappeals process
  • Overall collection of legal forms and documents  to comply with HIPAA
  • Respond to legal service requests and do triage of each case, ensure appeals applicant meet eligibility criteria for our services and walk them through our process
  • Follow up with appeals applicants to collect documents from beginning to the end of their appeals process
  • Responsible for accountability of appeals applicants’ participation in events
  • Attend regular Michigan United Healthcare meetings, out of state trainings and conferences
  • Lead and host Healthcare Rights presentations in the community and coordinate with healthcare  institutions and provide Healthcare Rights trainings including but not limited to insurance claims, reproductive rights, inclusive sex education and powers of attorney.
  • Coordinate with the various healthcare and organizing institutions as needed


  • Ask each appeal applicant to make contributions and become dues paying members of Michigan United
  • Collect, reconcile and deposit donations and membership fees

Provide a Supporting Role for Healthcare Organizing

  • Connect appeal applicants to organizers
  • Conduct surveys for healthcare campaigns
  • Recruit appeal applicants to Michigan United advocacy events such as Capitol Week, Candidate Forums, Legislative Meetings and Organizing Trainings
  • Canvassing and/or phone banking during election cycle and/or organizational events
  • Assist to coordinate publicity and press conferences for immigration events


  • Passion for our issues and vision of a more just world
  • Passionate for developing the leadership of volunteer leaders
  • Knowledge of (or willing to learn) navigating HIPPA
  • Ability to perform with a high degree of skill in a fast-paced work environment
  • Excellent judgment in internal and external communication and in managing internal and external relationships
  • Highly organized and deadline-oriented
  • Experience in community organizing, with experience in grassroots leadership development preferred
  • Proficiency in the use of web meetings such as Zoom, Meet, and in diverse communications methods such as Whatsapp, Signal, etc.


  • Health Insurance is available after 90 days.
  • Health Savings Account: Prorated contribution of $600 per calendar year paid in monthly increments, when on organizational insurance plan
  • Retirement plan: Simple IRA, when eligibility is met
  • Stipends: Transportation stipend (currently internet stipend) of $75 a month and cell phone stipend of $50 a month
  • Paid Time Off: 15 days for the first and second year of employment which begin accruing when you start. It cannot be taken for the first 90 days. 18 days; third and fourth year, 22 days; fifth year and beyond
  • Holidays: Generous paid holidays policy
  • Sabbatical: Two month Sabbatical after four years of full-time service


  • Most work will be conducted in person, on the field, with some in the office and some remote.
  • Office & field environment
  • Normal business hours, some additional hours required with occasional weekend activities. Hours will expand during election cycles


  • Submit resume, statement of interest, and three references (at least two references must be work-related, one may be personal)
  • Please submit all application materials using the link provided, if you’re unable to upload documents please email the materials to resumes@miunited.org

To apply for this job email your details to accounting@miunited.org

About Michigan United

Michigan United is a statewide organization of community members and institutions fighting for economic and racial justice. We use the tools of community organizing, leadership training, advocacy, media work, and civic engagement to run strategic campaigns that win real change. We're committed to winning a better world for all of our communities, not just the privileged.

We are the largest community organizing group in the state, with offices in Detroit, Kalamazoo, Grand Rapids and Flint. We represent 100 member community organizations.

Michigan United organizes along the following issue areas: immigrants’ rights, criminal justice reform, environmental justice, universal family care (including health, child care, elder care and paid sick time) and civic engagement. We work to build the capacity of community members who are directly impacted these issues to lead and win concrete reforms that will change their own lives and shift the balance of power in our state.

Michigan United, along with Michigan People’s Campaign, our affiliated 501(c)(4), is serious about building long-term, political power with the aim of transforming our political and economic system into one that puts people and the planet first. Our main office is in Southwest Detroit, with additional offices in Kalamazoo, Grand Rapids, and Flint. As a racial and economic justice organization, we actively encourage individuals who are underrepresented on the basis of race, ethnicity, income and sexual orientation, as well as those who share the life experiences of the members we serve, to apply.