ABOUT THE NEW YORK CIVIC ENGAGEMENT TABLE
New York Civic Engagement Table (NYCET) builds power with communities of color, immigrants, poor and working people to tackle racial and economic inequality in New York. Collaborating with a diverse group of social justice and service-based organizations, we produce lifelong voters, develop leaders, and win concrete changes in people’s lives. NYCET fosters a culture of innovation and creativity by piloting and implementing tools, tactics, and organizing strategies. Through our seamless and continuous coordination of electoral, base-building, issue advocacy and mass engagement strategies, we work to create a better democracy.
DATA & TECHNOLOGY MANAGER JOB DESCRIPTION
The Data & Technology Manager is responsible for supporting partner organizations to take a data-driven approach to integrating voter contact tools into their organizing and voter outreach work. The Data & Technology Manager is also responsible for analyzing and visualizing data collected by our partners. They should also look towards maintaining, upgrading, and integrating the tools used by NYCET’s partner organizations externally and staff internally. The Data & Technology Manager works in close collaboration with the Capacity Building Manager as part of the NYCET Data and Technology team to provide comprehensive support to partners and works at the direction of the Executive Director.
PRINCIPLE RESPONSIBILITIES INCLUDE:
Conduct timely and relevant analysis of data, run program efficacy experiments, and field specialized requests from partners about election data, Census data, etc. to assist them in taking a data-driven approach to their issue and advocacy work.
Create advanced targeted universes for partners. Some examples of VAN work include, but are not limited to, handling partner support requests via FreshDesk, running reports, and uploading data.
Train partners and table staff on VAN and other tools, targeting techniques (including the use of statistical models), and best practices for using data.
Provide shared analysis, reports, best practices around messaging and outreach, and technical research to partners.
Administer, troubleshoot, and update NYCET’s self-hosted peer to peer SMS tool, Spoke.
Work with partner organizations to establish and maintain best practices and standards for data collection, data acquisition, and preservation.
Build and maintain the shared state and national data infrastructure necessary to support partner program work.
Produce materials needed to track, coordinate, and identify gaps in collective strategy.
Manage NYCET customer relationship management (CRM) in Airtable and related integrations.
Make strategic recommendations and provide insight into ways to make data, technology and database operations more efficient and effective.
Work with partner organizations using the voter file and other technologies to support, enhance, and execute programs. This includes assisting partners in establishing and maintaining best practices and standards for data collection, data acquisition, and preservation.
Seek out and learn new technical skills that will further the mission of the table, and assist in presenting data to partners in an accessible manner.
Maintain documentation of data processes and best practices.
Integrate tools used by NYCET partners and internal staff to maintain and enhance data flow.
Collaborate closely with the Data Department and other NYCET staff, including attending weekly co-working sessions and planning meetings & being responsive on Slack, email, Asana, etc.
The ideal candidate will possess the following qualifications:
At least one previous cycle of data experience or at least one year as a Data Associate at progressive organization.
Experience administering VAN (Voter Activation Network)/VoteBuilder or other civic engagement platforms.
Strong Microsoft Excel and/or Google Sheets skills.
Knowledge of data management (SQL, postgreSQL server management) and experience manipulating large datasets.
Familiarity with common direct voter contact methods and tactics.
Ability to work well under pressure, while maintaining a high level of detail orientation and meeting deadlines.
Working knowledge of the structure of political and civic engagement campaigns.
Strong oral and written communication skills, including the ability to translate technical instructions into easy-to-follow language for non-technical audiences.
Experience working in diverse communities, particularly in communities of color.
Demonstrated commitment to racial and gender equity and record of success working with communities of color, women, low-income people, LGBTQIA individuals, and other historically marginalized communities. Commitment to approaching the work in an inclusive and empathetic way.
Familiarity with command line, submitting github issues, administering heroku apps, navigating twilio, and querying postgreSQL servers preferred.
Experience integrating tools and systems with each other. Familiarity with APIs, Parsons, or Zapier a plus.
Knowledge of software for mapping (arcGIS, carto) and reporting (Sisense, Tableau) a plus.
Knowledge of statistical analysis methods a plus.
Proficiency in python or R for data analysis a plus.
Experience administering other voter contact tools, such as peer to peer texting, digital outreach, or relational organizing is a plus.
Familiarity with Asana and Airtable project management a plus.
Candidates must have a willingness and aptitude to seek out and learn new technical skills that will further the mission of the table and assist in presenting data to partners in an accessible manner.
COMPENSATION: Compensation is $60,000 – $70,000. Benefits for eligible New York Civic Engagement Table employees include but are not limited to: 100% employer paid medical insurance, 401(k) savings plan with employer contribution, paid vacation, personal, sick, and parental leave.
Based in New York — NYC, Long Island, or Hudson Valley Regions preferred. Temporarily fully remote due to COVID but will transition to a mix of remote and in person when appropriate.
Please submit your resume and cover letter. No calls please.
NYCET is an equal opportunity employer. Qualified individuals are encouraged to apply without regard to race, color, religion, gender, gender identity or expression, pregnancy, sexual orientation, age, national origin, marital status, citizenship, disability, veteran status or any other protected characteristic as established under law.