Reports To: Chief Operating Officer & Legal Director
Location: Washington, D.C.
Status: Full time; Exempt


Launched in 2016, The Hub Project is a nonprofit effort comprised of a growing team of communications, research, operations, and organizing experts who have extensive experience in campaign strategy, digital, and polling and analytics. We believe in a country where everyone has the opportunity to succeed in our economy and participate in our democracy, and we make that vision a reality by partnering with advocacy groups – bringing surge capacity and coordination to build innovative and effective campaigns.


Position Summary

The Director of Talent & Operations is a senior-level management position that works closely with executive management to provide critical Human Resources, general operations, and organizational development guidance to the rapidly growing organization.  The Director will guide the development and administration of HR operations, recruitment and retention, and performance management policies that promote a fair and equitable total rewards and talent management system. The Director must have a strong background and understanding of Diversity, Equity, and Inclusion principles and will be responsible for establishing, evaluating, and implementing long-range strategic talent management goals.

The Director’s role is essential to maintaining business continuity related to people operations, organization development, DEI strategies, general business operations, and being an effective, progressive organization in a demanding political environment.


As Director, Talent & Operations, you will:

●      Collaborate with executive management to define the organization’s long-term mission and goals and identify ways to support this mission through the full-cycle talent management goals.

●      Identify key performance indicators for the organization’s human resource and talent management functions and assess the organization’s success and market competitiveness based on these metrics.

●      Collaborate with departments to identify hiring needs and manage the recruitment, engagement, and retention policies of the organization.

●      Research, develop, and implement competitive compensation, benefits, performance management, and employee engagement programs, as well as retention and succession strategies.

●      Provide guidance and leadership to the management team and assist with the resolution of human resource, compensation, and performance questions, concerns, and issues.

●      Serve as an advisor and resource person for management and staff in the areas of diversity, equity and inclusion, while developing, recommending, and effectuating creative strategies to foster the organization’s diversity and equity goals.

●      Review current practices and policies, assessing and analyzing the extent to which they support or hinder The Hub’s diversity commitments.

●      Proactively develop and/or acquire training and development to advance diversity, inclusion, and retention initiatives.

●      Identify and implement new procedures, technologies, and systems to improve and streamline organizational processes and use of resources and materials.

●      Direct and serve as the decision-maker in several key programs and workstreams, including, but not limited to: internship program, office management, event planning, Hub alumni engagement, IT and cybersecurity, and general operations activities.

●      Collaborate with the Director of Finance and COO on administering program budgets, spending projections and planning, and budget reporting.

●      Oversee the daily workflow of 3 executive support staff and the People and Operations Manager

●      Oversee Operations team activities and its strategic priorities, and general business operations of the organization at-large.


About you:

●      You are committed to a just and inclusive economy that delivers opportunity and dignity to everyone and passionate about preserving and strengthening our democracy.

●      You have experience working directly with people from diverse racial, ethnic, and socioeconomic backgrounds.

●      You have experience incorporating the perspectives of multiple communities, specifically marginalized communities, in considering the impact and outcomes of decision-making.

●      You have superior supervisory and leadership skills with experience working with executive leaders.

●      You have excellent interpersonal and conflict resolution skills.

●      You are a proven strategic planner with strong analytical and problem-solving skills.

●      You have excellent written and oral communications skills, particularly as it relates to communicating internal processes to staff.

●      You have a demonstrated knowledge of Human Resources principles and best practices – and knowledge of and experience with various HRIS.

●      You have experience working in a non-profit, startup, or campaign environment

●      PHR, SPHR, SHRM-CP, or SHRM-SCP certifications strongly preferred.


New Venture Fund Careers

The Hub is a project of the New Venture Fund, a 501(c)(3) public charity that incubates new and innovative public-interest projects and grant-making programs. The New Venture Fund is committed to attracting, developing and retaining exceptional people, and to creating a work environment that is dynamic, rewarding and enables each of us to realize our potential. The New Venture Fund’s work environment is safe and open to all employees and partners, respecting the full spectrum of race, color, religious creed, sex, gender identity, sexual orientation, national origin, political affiliation, ancestry, age, disability, genetic information, veteran status, and all other classifications protected by law in the locality and/or state in which you are working.

Please note that only those individuals whose qualifications match the current needs of this position will be considered applicants and will receive responses from The Hub. Thank you for your interest.

To apply for this job email your details to jobs@thehubproject.org