Overview

WHO WE ARE:

ActBlue is a nonprofit that builds tech and infrastructure for Democratic campaigns, progressive-aligned causes, and people trying to make an impact in order to fuel long-term, people-powered change. If you’ve ever given online to a Democrat or progressive organization, chances are you’ve used our powerful online fundraising platform.

We put power in the hands of small-dollar donors and help thousands of groups — from presidential candidates to environmental organizations — build grassroots movements. We envision a democracy where everyone looking to make progressive people-powered change can easily and effectively deploy their resources, energy, and creativity to shape our country and futures. Each and every one of us, from the political activists to the tech innovators to the customer service pros, is fully committed to our mission.

THE OPPORTUNITY: 

The ActBlue Training team builds accessible training on digital fundraising and ActBlue's platform and tools with the goal of introducing ActBlue to new audiences and  onboarding and educating new campaigns and organizations. We also help upskill current entities and build the digital fundraising capacity of progressive campaigns, candidates, nonprofits and organizations. Internally we provide training for AB staff on digital fundraising best practices, technology and innovations in the space, internal data and operations processes best practices, and lead train-the-trainer programming. 

In addition to building out training programming, the Training Team partners with training organizations and experts in the progressive political and nonprofit sphere to increase digital fundraising proficiencies across the space. Training Team partnerships are integral to reaching new audiences and potential users, maintaining ActBlue’s position as a digital fundraising authority and establishing key brand association with progressive training leaders.

The Training Program Associate will support all training programming by managing the data & reporting and operations of the training team. They will report directly to the Training Director and work closely with cross-functional teams to ensure that the Training Team has all of the necessary logistical processes in place to run effective trainings. In addition to the Outreach team, the Associate will collaborate closely with colleagues in our Marketing, Design, Data, IT, and Legal teams on moving forward complex projects and initiatives. The Training Associate will be focused on streamlining & optimizing all existing processes, logistics, and operations that go into running a smooth training, and our analytics operations. 

WHAT YOU WILL DO: 

  • Support Training Managers in instructional design for both internal and external training programs and in training partnership work 
  • Lead internal and external training operations, calendaring, logistics, goal tracking and reporting of training program and partnership
  • Lead on internal communication for cross-functional teams to highlight key training data & impact, including build out of Training Confluence resources, training Slack channel & monthly email updates
  • Project manage annual virtual webinar series for entities including data impact analysis & launch plan
  • Build & manage project templates as needed with the support of the Managers
  • Support Training Managers in the creation of dynamic & engaging slide decks & instructional materials for adult learners in line with scoped team strategy. Ensure decks are aligned with all current branding updates, design, copy edits, WCAG compliance, and legal compliance
  • Improve existing library of content and slide decks to reflect best practices in audience engagement, product updates, branding updates, compliance updates, & accessibility updates. Write light scripting & talking points for slide decks to support colleague facilitators. Support the team’s work in designing content for adult learners that embraces diversity, equity, inclusion, and accessibility
  • Conduct dry run sessions with colleague facilitators. Serve as the lead trainer for online and in-person training – internal and external-facing – as needed;
  • Optimize data collection, analytics, and reporting in partnership with Training Managers. Deliver monthly, quarterly and annual data analytics reporting on training program and partnerships metrics
  • Monitor ATS technical and organizational roll outs and updates and work with the training managers to update trainings as needed
  • Stay up-to-date on emerging, innovative best practices in instructional design, training accessibility, & digital fundraising
  • Lead training partnership contract processing
  • Create and maintain a calendar of training events; manage internal team calendar & celebrations
  • Maintain and update as needed the database of training partners;
  • Support on ZenDesk tickets for webinar series as needed
  • Travel as required. Work outside of regular business hours (i.e., 9:00 AM – 5:00 PM) as required;

WHAT YOU BRING:

  • Up to 3 years of working in operations, project management, event planning, or logistics; 
  • Extremely organized, detail-oriented and process-oriented;
  • Self-starter mentality, capable of working independently;
  • Experience and confidence in public speaking and/or adult learning;
  • Clear written and verbal communication skill set including facilitation and public speaking 
  • Experience with best practices in instructional design and adult learning theory preferred 
  • Ability to keep track of logistics and operations for several concurrent trainings at once
  • Experience with Monday.com, Asana, Slack, Zendesk, Confluence, JIRA, Airtable, Google Suite, and/or HubSpot; preferred 
  • Comfortable with simple data analytics and reporting for non-technical audiences;
  • Experience building strong, cross-functional partnerships 
  • Demonstrated commitment to creating inclusive and accessible learning experiences 
  • Campaign and/or non-profit program experience preferred but not necessary 
  • Community engagement experience preferred but not necessary 
  • Work outside of regular business hours (i.e., 9:00 AM – 5:00 PM) as required;
  • Travel required 

LOCATION AND COMPENSATION: 

This posting is for a full-time, remote, salaried position. Travel may be required on a limited basis to attend all-staff and departmental retreats (1-2 times per year). Additional travel may be required for select positions. ActBlue is currently authorized to support remote work employees in Arizona, California, Colorado, Connecticut, Florida, Georgia, Hawaii, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Montana, Nebraska, New Hampshire, New Jersey, New York, North Carolina, Ohio, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, Washington D.C., Wisconsin and Wyoming. 

Salary Range Details:

Salary Range: $65,000 – $76,500 

ActBlue is committed to consistent compensation practices across our organization.  Final salary offers will take into account factors such as candidate experience, interview performance and current team salary parity. 

BENEFITS:

  • Flexible work schedules and an unlimited time-off policy
  • Fully paid and trans-inclusive health, dental, and vision insurance for employees and their families; plus fully-paid health reimbursement arrangement to use for out of pocket expenses and fully-paid short- and long-term disability 
  • Fully paid basic and AD&D life insurance and a voluntary supplemental life insurance option
  • Dependent and health care flexible spending account options
  • Employee Assistance Program (EAP) benefits for employees 
  • Automatic 2% Employer-paid 401K contribution, plus up to an additional 6% match on employee contributions
  • A minimum of three months paid medical, family and parental leave (for all new parents, adoptions included)
  • Commuter or home-office benefits, including a $1,000 home-office setup allowance for all new full-time remote employees
  • Additional perks including quarterly snack deliveries and digital subscriptions to the Boston Globe & New York Times

ActBlue is unable to sponsor work visas at this time.

Bargaining Unit position: The terms and conditions of this position are subject to a collective bargaining agreement with the Campaign Workers Guild, the exclusive bargaining agent of covered ActBlue employees.

INCLUSION STATEMENT:

ActBlue is deeply committed to the principle of equal employment opportunity. We commit to retaining, developing, recruiting, and hiring a diverse staff community. We honor the dignity of all. We celebrate their unique qualities. And we recognize the wide range of human differences, backgrounds, and intersectional identities that enrich the workspace and help us better meet our mission. If you feel a connection to our mission and see your interests reflected in this job description we encourage you to apply – even if you don’t meet every requirement. 

ActBlue is committed to providing reasonable accommodations to individuals with disabilities throughout the interview and employment process, including using our online system to apply for a position. If you would like to request an accommodation, please contact us at recruitment@actblue.com to get started.

*ActBlue will never ask candidates to buy equipment, nor will we email from anything other than an actblue.com or actbluetech.com email address. 

Source
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